Substratum 611 Shop

[Under Construction]

Contact Us

Instagram: @Substratum611 (fastest response)

Email: [email protected]

For questions about products, orders, returns, or general inquiries, reach out via email. Please include your order number (if applicable), a detailed description of your concern, and any relevant photos.

Orders & Shipping

When will my order arrive?

Processing Time: 2-5 business days

Shipping Time:

• Domestic (US): 3-7 business days
• International: 7-21 business days (varies by destination)

Total delivery time = Processing + Shipping. You'll receive tracking information once your order ships.

Returns & Refunds

What's your return policy?

We offer a 14-day return window from the date of delivery for eligible items.